Important Information

BANK HOLIDAY NOTICE - EASTER 2019 All Northern clinics will be closed on Good Friday (19th April) and Easter Monday (22nd April). Online booking appointments will be released at 12pm for the next working day. Starting Saturday 3rd March 2019 We are opening ORANGE ROOMS – TAMESIDE CENTRE FOR SEXUAL HEALTH for an under 25s asymptomatic walk-in and wait clinic between 09:30 - 12:00 Please be aware that walk-in and wait clinics have limited space and operate on a first come, first served basis. Please see Our Clinics for further information



With effect from 01/03/2019 The Northern Sexual Health Clinic at North Manchester General Hospital will be operated on an appointment only basis. Please see Our Clinics for further information

Confidentiality

Our services are confidential. This means we won’t tell anyone (your parents, carers, school, friends, partner, police, GP etc.) about your visit. Sometimes we might need to share some information about you if we are worried that you or someone else is at risk of being harmed. If we needed to do this, we would always try and discuss it with you first.

Are there any circumstances where you would break my confidentiality?

There are some exceptional circumstances where confidentiality would be broken. Information in exceptional circumstances can be shared if:

  • It is required by law
  • It is felt to be in your or the public’s best interest i.e. child or adult safeguarding concerns
  • it could prevent a serious crime e.g. terrorism

Your consultation will be kept confidential. Your notes are separate to your general medical records, and any tests we do are sent off using a number rather than a name. 

Any information that you provide will be stored safely and securely.

Your contact details

We may occasionally need to contact you about your treatment. Please tell the clinic's reception or nurses how you would prefer to be contacted (a mobile number is fine) and keep us informed about any changes to your address or telephone number. The reception staff will check this on each visit to ensure we have your records up to date and improve how we communicate with you about your care.

Your electronic record

Your information is mainly kept in an electronic system. Like other NHS organisations, we use sophisticated and robust firewalls. The firewalls of our electronic system are regularly updated.

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