Important Information

Important Notice: Stockport Choices/Central Youth clinic CLOSED due to staff training Wednesday 19th December 2018 - 12.30 - 14.30. From Monday 3rd December 2018, Cheetham Hill will be BOOKED APPOINTMENTS ONLY on Thursday afternoons and evenings. Please refer to the 'Our Clinics' page for opening times or call 0161 202 8795 for advice/ bookings for Thursday sessions. All other sessions remain walk in. Clinic closures: Tuesday 18th December - all sites city wide are closed between 8am and 12pm. Hathersage, Forum, Cheetham and Withington will commence the afternoon walk in from 1pm. Please accept our apologies for any inconvenience caused. Please see our Notice Board for Christmas Opening Times for 2018. We are not running evening sessions, city wide, on Monday 24th December 2018 or Monday 31st December 2018. Thank you.

Confidentiality

Our services are confidential. This means we won’t tell anyone (your parents, carers, school, friends, partner, police, GP etc.) about your visit. Sometimes we might need to share some information about you if we are worried that you or someone else is at risk of being harmed. If we needed to do this, we would always try and discuss it with you first.

Are there any circumstances where you would break my confidentiality?

There are some exceptional circumstances where confidentiality would be broken. Information in exceptional circumstances can be shared if:

  • It is required by law
  • It is felt to be in your or the public’s best interest i.e. child or adult safeguarding concerns
  • it could prevent a serious crime e.g. terrorism

Your consultation will be kept confidential. Your notes are separate to your general medical records, and any tests we do are sent off using a number rather than a name. 

Any information that you provide will be stored safely and securely.

Your contact details

We may occasionally need to contact you about your treatment. Please tell the clinic's reception or nurses how you would prefer to be contacted (a mobile number is fine) and keep us informed about any changes to your address or telephone number. The reception staff will check this on each visit to ensure we have your records up to date and improve how we communicate with you about your care.

Your electronic record

Your information is mainly kept in an electronic system. Like other NHS organisations, we use sophisticated and robust firewalls. The firewalls of our electronic system are regularly updated.

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