Important Updates

Due to COVID-19, we have temporarily moved to telephone appointments. Please do not come to clinic unless told to do so. TRIAGE We have an emergency phone line 8.30am - 4.30pm Monday to Friday and 9.00 - 11.00am on Saturday for emergency cases (PEP, sexual assault, emergency contraception and Under 16's) and you can call us on 0161 701 1513 or 0161 701 1514. Based on the information you give us, we will assess each case individually and advise you accordingly.

Patients living with HIV and concerned about COVID-19

HIV patients are strongly advised to visit the British HIV association website which has extensive information on COVID-19 - BHIVA COVID-19 updates



We also have a dedicated, contraception only, telephone line. The line is available Monday –Friday 9.00am-3.00pm (excluding Bank Holidays) on 0161 701 1523, you will be contacted by a clinician for a telephone consultation

Your feedback

You can leave feedback on the service via a number of methods. Firstly there is the ‘choose what you think about us' emoticons section on the front page of the website, you can click on one of three faces to indicate whether your experience with us has been ‘Good, ‘OK’ or ‘Bad’.

Secondly, you can tweet us @TheNorthernISH

Lastly, if you want to leave more details about your visit,  you can send us an email at thenorthernISH.enquiries@mft.nhs.uk PLEASE NOTE that this email address is not for clinical queries, if you have a query of a clinical nature then please call us the clinic you wish to attend.

We look forward to hearing from you....


The below is a sample of the feedback we have received over the last few months.

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